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Customer Service Representative


  • Installed Building Products
  • 09/14/22
  • Lawrenceville, GA
  • 30043
  • $16 - $18 / Hourly
  • Full-Time
The Company

Kickstart your career with us! We offer on-the job training and competitive benefits. We are now offering a $1,000 Sign-on bonus within the first 6 months. No experience is required!

H2H Blinds is part of the Installed Building Products (IBP) family of companies. Integrity, knowledge and excellent service these arent just words, they represent how Custom Glass Atlanta- Morrow does business. Whatever your needs, you can trust us to offer high quality products and service. Find your next career opportunity and join our team, with H2H Blinds!

Why we love it here: benefits that include medical, dental, vision, retirement plans, vacation, paid holidays, and plenty of opportunities for growth and advancement!

What You Can Expect

As a customer service representative, you are an integral part of the operation at the local branch and leadership team through various administrative tasks and projects.

Work alongside Operations manager to complete data entry
Receive calls for warranty, service calls then documenting requests and prepare job tickets
Responsible for arranging the work schedule
Manage job work tickets with internal system
Responsible for contacting national builders and customers to verify readiness of job-sites

To Be Successful

1-2 years of customer service experience
knowledge of Microsoft Office products including Word, Excel, and Outlook
Excellent communication and interpersonal skills
Ability to prioritize, multi-task, and manage time efficiently
Knowledge of customer service ethics, principles, and procedures

For Your Safety

Lift light to moderate weight
Sit for extended periods of time
Use a computer

IBP is an equal opportunity employer.


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